Privacy Policy

Last updated: 10 June 2026

Cx Loan ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our informational website at cxloan.info.

In short: We collect only what you give us through our contact form, so we can respond to your information request. We never sell your data and we don't share it with lenders. Cx Loan is an informational website only.

1. Information we collect

When you use Cx Loan, we may collect:

Contact form submissions: Name, mobile number, email address, the topic you asked about, and the message you wrote.
Device & usage data: IP address, browser, device type, pages viewed, session duration, and cookies (subject to your cookie consent choice).

We do not collect or request: PAN, Aadhaar, bank account numbers, income proof, or any other sensitive financial information. If you submit such information through our contact form unsolicited, we recommend you delete it before sending — it is not required to receive information from us.

2. How we use your information

To respond to your contact form submission with the requested information.
To improve our website content based on common topics of interest.
To comply with legal obligations under Indian law.
To prevent fraud and abuse of our website.

3. Sharing your information

We do NOT share your information with:

Lenders, banks, NBFCs, or credit-card issuers.
Credit bureaus (CIBIL, Experian, Equifax, CRIF).
Third-party marketers or advertisers.

We may share your information only with:

Service providers who help us operate the website (e.g., hosting, email delivery), subject to confidentiality obligations.
Regulatory authorities and law enforcement when required by law.

We never sell your personal information.

4. Data security

We use industry-standard security measures including TLS/SSL encryption in transit, secure servers, and access controls. We are committed to compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act).

5. Your rights

Under applicable data protection laws, you have the right to:

Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Request deletion of your data.
Withdraw consent for data processing.
Lodge a complaint with the Data Protection Board of India.

To exercise these rights, email us at privacy@cxloan.info.

6. Cookies and tracking

We use cookies and similar technologies to improve your experience and analyse traffic. When you first visit, you will see a cookie consent banner where you can accept or decline. You can also control cookie preferences through your browser settings.

7. Data retention

We retain your contact form submissions for as long as necessary to respond and resolve your queries, then archive them per our internal data-retention policy. You can request earlier deletion by emailing privacy@cxloan.info.

8. Children's privacy

Our website is not intended for users under 18 years of age. We do not knowingly collect data from minors.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated via a notice on the website. Continued use after changes constitutes acceptance.

10. Contact us

For privacy-related queries or to exercise your rights:

Email: privacy@cxloan.info
Grievance Officer: grievance@cxloan.info